Use cases

Built for teams that document every day.

Four concrete situations where Tutobox replaces the manual assembly of screenshots and paragraphs. For each: the context, the operational challenge, the Tutobox solution and the expected results.

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HR onboarding

Audience · HR manager · L&D · Office manager
Context

Each new hire requires a series of tool tasks: account creation, IS access, email setup, business tools, VPNs. These procedures change with every software update and are often passed on informally.

Challenge
  • Outdated Word procedures, mismatched screenshots
  • Senior staff solicited for each new hire
  • No quality archiving, limited traceability
Tutobox solution
  • Procedures recorded by experts, up to date
  • PDF export for the welcome booklet, MP4 for the HRIS
  • Update = re-record the affected sequence
Production time −70 % On creating a new onboarding procedure.
Expert solicitations −50 % Fewer repetitive questions during onboarding.
Update lead time < 10 min To adapt a procedure after a tool change.

IT support

Audience · IT helpdesk · IT department
Context

The support team handles dozens of recurring tickets every day: email configuration, password reset, VPN access, printer installation. Replies are written case by case.

Challenge
  • Time spent on level 1 tickets
  • Multiple back-and-forths by email / phone
  • Incomplete or outdated knowledge base
Tutobox solution
  • Library of video + PDF procedures attached to the ticket
  • A direct link to send instead of a manual reply
  • Integration into the knowledge base (Confluence, Notion)
Level 1 tickets −40 % On requests that have a documented procedure.
Resolution time −60 % Instant reply with a procedure link.
User satisfaction CSAT ↑ Self-sufficient procedure, no need to wait for an agent.

Business procedures

Audience · Process manager · Quality · Accounting · Purchasing
Context

Business processes — entering invoices in SAP, monthly close in Excel, generating BI reports, approving purchases — rely on precise paths in complex tools. Execution deviations cause accounting and quality errors.

Challenge
  • Exact paths hard to convey in writing
  • ISO quality documentation to maintain
  • Heavy reliance on implicit know-how
Tutobox solution
  • Precise capture of the real path, step by step
  • PDF export for quality archiving
  • Versioning: keep the history of procedures
Execution errors −30 % On processes that have a visual procedure.
Documentation load ÷ 3 Time spent writing quality procedures.
Quality audit Traceable Version history available for audit.

Continuing education

Audience · Internal trainers · Training centers · LMS managers
Context

Internal training modules require written materials (slides), video materials (case studies), and summary sheets. Each material is usually produced separately, from the same sources.

Challenge
  • Costly, slow video post-production
  • Written materials out of sync with the video
  • Hard to update with each tool change
Tutobox solution
  • Single source: the trainer's recording
  • Generate PPTX slides + PDF sheet + MP4 clip
  • Direct delivery to the LMS (SCORM optional)
Production cost ÷ 4 Per module, compared to an external studio.
Update lead time 1 day Vs. several weeks in traditional production.
Catalog coverage ×3 Number of modules produced per trainer per month.

Indicative estimates based on qualitative feedback from Tutobox beta testers. Results vary by organization, scope and existing processes.

Sectors

Where Tutobox delivers the most value.

Any sector whose teams operate in complex business applications can benefit from Tutobox. Four sectors are the first users.

Healthcare
Patient records · billing · quality
EMR procedures, ARS management, multidisciplinary team handovers.
Industry
ERP · quality · maintenance
SAP, Sage, Cegid: exact paths for operators and new joiners.
Services
Consulting · finance · legal
Many internal tools, high turnover, knowledge to capture.
Public sector
Local authorities · ministries · agencies
Specific business tools, distributed teams, documentation compliance.
Your case in practice

Measure the real gain on one of your procedures.

First publishable procedure in under 10 minutes. No commitment.

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